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Writer's pictureJessica Glidden

Grace Nuggets: Serving up Patience in the Drive-Thru


The other day, I pulled into a McDonald's drive-thru, craving something quick and simple. But as I approached the window, I noticed something unusual—car after car was being told to pull around and wait. The staff was overwhelmed, struggling to keep up with the rush. It didn’t take long to realize they were short-staffed. As I waited, I started thinking about how this experience mirrored something much bigger.


In a world where we expect everything in an instant—our food, our packages, our entertainment—it’s easy to grow impatient. We forget that the people behind the counter or screen are human, dealing with the same pressures and struggles we face every day. That day at McDonald's, I saw the workers moving quickly, doing their best to manage the flow, and it reminded me of the importance of showing grace in the moments where things don’t go as planned.


It was also a reflection of a deeper lesson. Life often moves fast, and like the McDonald’s staff, sometimes we feel understaffed, overwhelmed, and unsure of how we’ll handle it all. But we keep going. We pull up, take a breath, and trust that we’re doing our best in the moment.


So, what can we do? Whether we’re the ones waiting or the ones serving, let’s remember to lead with patience and kindness. A simple smile or understanding nod can go a long way. The next time you find yourself in a long line or waiting on something delayed, maybe it's an opportunity to pause, reflect, and offer a little extra grace to those who are doing their best behind the scenes.



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